Frozen pizza package beside a food allergy warning in a household freezer

Saint Francis Frozen Pizza Recall: What to Check for Undeclared Soy and What to Do

A Saint Francis frozen pizza recall affects four varieties sold in Ohio and Kentucky because soy was not declared on the label. See what to check and how to get a refund.

  • Saint Francis Apizza recalled Pepperoni, Plain Cheese, Supreme, and Mushroom and Onion frozen pizzas because soy was not declared on the label.
  • The products were sold through selected retailers in Ohio and Kentucky, as well as through direct online sales from cincyfavorites.com.
  • People with a soy allergy or severe sensitivity should not eat the pizzas and should discard them or return them to Saint Francis Apizza for a full refund.
Saint Francis Frozen Pizza Recall: What to Check for Undeclared Soy and What to Do - What happened with the Saint Francis frozen pizza recall?

What happened with the Saint Francis frozen pizza recall?

Saint Francis Apizza LLC announced a voluntary recall on October 1, 2026, after discovering that soy was not declared on the labels of some frozen pizzas. The U.S. Food and Drug Administration published the company announcement on October 3, 2026.

The recall involves four varieties: Pepperoni, Plain Cheese, Supreme, and Mushroom and Onion. The issue is an undeclared soy allergen, including soy ingredients identified by the company as soybean oil and soy lecithin. That creates a health risk for people with a soy allergy or severe sensitivity, even though the product may otherwise look correctly labeled.

As of October 5, 2026, the FDA notice says there have been no reported illnesses connected with the recalled pizzas. The recall remains relevant for anyone who bought Saint Francis frozen pizza through the listed sales channels.

Saint Francis Frozen Pizza Recall: What to Check for Undeclared Soy and What to Do - Which Saint Francis frozen pizzas are affected?

Which Saint Francis frozen pizzas are affected?

Check your freezer for Saint Francis frozen pizzas in any of these varieties:

  • Pepperoni
  • Plain Cheese
  • Supreme
  • Mushroom and Onion

The FDA announcement does not identify a single lot number, UPC, or package-size restriction. If the brand and variety match the recall description, do not rely on the package label alone to decide that the pizza is safe for someone with a soy allergy.

ProductRecall reasonWhat to do
Saint Francis Pepperoni frozen pizzaUndeclared soyDo not eat; discard or return for a refund
Saint Francis Plain Cheese frozen pizzaUndeclared soyDo not eat; discard or return for a refund
Saint Francis Supreme frozen pizzaUndeclared soyDo not eat; discard or return for a refund
Saint Francis Mushroom and Onion frozen pizzaUndeclared soyDo not eat; discard or return for a refund

Where were the recalled pizzas sold?

According to the FDA notice, the pizzas were sold at selected retailers in Ohio and Kentucky and through direct online sales from cincyfavorites.com. The listed locations include stores in Cincinnati, Milford, Carlisle, Dayton, Fort Thomas, and Covington.

The named retailers are ETC Produce and Provisions, Daylily Deli, Harvest Market, Boards and Beez, Madison’s at Findlay Market, Urban Stead Cheese, The Farm on Central, Tony and Pete’s, Taste Cellar and Pantry, and Golden Gelato.

This is not described in the FDA notice as a nationwide retail distribution. If you purchased Saint Francis frozen pizza outside Ohio or Kentucky, compare the product with the official notice and contact the company before assuming it is part of the recall.

What should you do if you have one?

Do not eat any recalled Saint Francis frozen pizza if you or someone in your household has a soy allergy or severe soy sensitivity. Keep the pizza away from other food while you decide whether to discard it or arrange a return.

The company says affected products should be discarded or returned to Saint Francis Apizza for a full refund. If you want to request a refund or ask about a replacement, contact the company using the consumer contact information in the official recall notice.

View the official Saint Francis frozen pizza recall notice

If the pizza was already cooked or eaten

If someone has eaten the pizza and develops symptoms such as hives, swelling of the lips or tongue, vomiting, coughing, wheezing, dizziness, throat swelling, or trouble breathing, stop eating the product and seek medical attention. People with a prescribed emergency allergy plan should follow it, including using epinephrine when directed. Severe breathing problems, throat swelling, fainting, or signs of anaphylaxis require emergency help.

No illnesses have been reported in the recall notice, but the absence of reported illnesses does not make the product appropriate for someone with a soy allergy. Food-allergy reactions can begin within minutes or several hours after eating an allergen, and symptoms can become serious quickly.

Why was soy missing from the label?

The recall is classified as a labeling or misbranding issue because soy was used but not declared as an allergen on the package. The company notice identifies soybean oil and soy lecithin among the ingredients that were not properly listed.

For shoppers managing food allergies, this is different from a product that clearly lists soy in its ingredient statement or Contains declaration. A missing allergen declaration means a person cannot safely use the label to screen the product before eating it.

What happens next?

The recall is currently listed by the FDA as an active recall rather than a terminated one. Saint Francis Apizza has asked consumers to discard or return affected pizzas and has provided a telephone contact for questions.

If you still have the packaging, keep the brand, variety, retailer, and purchase details available when contacting the company. Those details may help with the refund process and with determining whether a specific package was distributed through the recalled sales channels.

For now, the practical decision is straightforward: do not serve any matching Saint Francis frozen pizza to a person with a soy allergy, and use the company’s refund instructions or dispose of the product safely.

Helpful Links

Frequently Asked Questions

Q. Is every Saint Francis pizza recalled?

A. The FDA notice identifies four recalled frozen-pizza varieties: Pepperoni, Plain Cheese, Supreme, and Mushroom and Onion. It does not provide a blanket recall for every Saint Francis food product or every pizza sold by the company.

Q. Were these recalled pizzas sold in Canada?

A. The official notice lists sales through specific retailers in Ohio and Kentucky and direct online sales from cincyfavorites.com. It does not identify Canadian retailers or Canadian distribution.

Q. Can I just remove the toppings or cook the pizza longer?

A. No. Cooking longer or removing toppings is not a reliable way to make a recalled product safe for someone with a soy allergy. The safest choice is not to eat it.

Q. How do I get a refund for a recalled Saint Francis pizza?

A. The company says recalled pizzas can be returned to Saint Francis Apizza for a full refund. Use the contact information in the official FDA notice to ask about the return process, especially if the pizza was purchased online.

Q. What if I do not have a soy allergy?

A. The recall is specifically intended to protect people with a soy allergy or severe sensitivity. Even so, consumers should follow the company’s instructions and discard or return the recalled product rather than serving it to others.

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